Privacy Policy
By this Privacy Policy (“Policy”) we would like to inform you about the processing of your personal data when you decide to use our products and services as our customer, when you provide services to our customers as a programmer, or when you visit our website or interact with us in any other way.
Please note that the Policy may be adjusted from time to time, therefore, always check the latest version published on our website. Current version of the Policy is effective as of 13.07.2022.
This Policy supplements Terms & Conditions regulating the provision of our products and services. Certain terms used herein have the meaning as defined in Terms & Conditions. In case of any discrepancy between the Policy and Terms & Conditions, the latter shall prevail.
For the purposes of this Policy, the abbreviation “GDPR” means General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Please note that the information provided in this Policy is required based on GDPR and we do our best to ensure our compliance with the applicable data protection legislation.
Who will process personal data?
We, company stylers.cloud s.r.o. having the seat at Dunajská 8, 811 08 Bratislava, Slovakia, ID No.: 53 734 830 (“we”, “us”, “our”) process your personal data as a controller.
Whose data will be processed?
We will process data of the following data subjects:
- our customers, who decide to use and order our products and services as described in Terms & Conditions;
- our programmers called also “CloudStylers”, who participate on the provision of the services to our customer;
- visitors of our website www.stylers.cloud or www.css.support, and
- any other person who decides to interact with us in relation to our products and services.
Further in the Policy, we will refer to these categories of data subjects only as “you” or “your”.
We do not process the personal data of persons under 16 years of age. If we find out that our services are requested and used by such a person, we will immediately terminate the provision of our services and erase all related data, including any personal data.
What is the purpose and legal basis of personal data processing?
We will process your personal data for the purposes and based on a legal basis as described below:
Ordering a service from us as our customer
Once you place your task, you are considered our customer and we need to process your personal data in order to deliver you the desired outcome. By ordering our services, you enter into a contractual relationship with us.
Our legal basis for the processing of your personal data will be art. 6 (1)(c) of the GDPR, i.e. contract performance and your request to conclude such contract.
Participating in the provision of our services as CloudStyler
If you are interested in a concrete task placed by our customer and you would like to work on it and deliver it, you become our CloudStyler. Thus, you enter into a contractual relationship with us and we need to process your personal data.
Our legal basis for the processing of your personal data will be art. 6 (1)(c) of the GDPR, i.e. contract performance and your request to conclude such contract.
Providing feedback to and quality check of CloudStylers
Since we want only the best programmers to work for us, and we also want our CloudStylers to improve and develop their skills, we will test your qualities and provide you with feedback regarding your work. It is our legitimate interest to constantly increase the quality of our services, e.g. through viral challenges addressed to our programmers, therefore we will process your personal data for this purpose based on art. 6 (1)(f) of GDPR.
Checking quality and performance of our services
We want our services to be the best, therefore we will check how our services are used by you as our customer and how the services are provided by you as our CloudStyler. Since it is our legitimate interest, we will process your personal data based on art. 6 (1)(f) of GDPR.
Visiting our website
When you browse our website stylers.cloud - stylers.cloud we will process some of your personal data to be aware of your activities on our website, as well as to ensure proper functionality of our website and to provide you with a pleasant user experience. Therefore we use cookies on our website. You can find more information about cookies in our Cookie Policy.
Our legal basis for your data processing is your consent based on art. 6 (1)(a) of GDPR as well as our legitimate interest based on art. 6 (1)(f) of GDPR to ensure the proper functioning of our website (applicable for strictly necessary technical or functional cookies).
Solving disputes
We may process your personal data for the purpose of solving legal disputes, claims, complaints, or various proceedings. It is our legitimate interest under art. 6 (1)(f) of GDPR to process your personal data for this purpose. In some cases, it may also be our legal obligation under art. 6 (1)(c) of GDPR.
Compliance with law
We are obliged to process your personal data in order to comply with the applicable law (e.g. tax law, data protection law) or with the decision of public authority or judicial body. If this is the case, we will process your personal data based on art. 6 (1)(c) of GDPR.
Whenever we process your personal data based on our legitimate interests, you have the right to object to such processing. If you decide to perform this right, please contact us via contact email stated further below in this Policy.
If we process your personal data based on your consent, you are free to withdraw such consent by contacting us via email or by approaching us in a different way.
If the data processing is necessary for contractual purposes and you decide not to provide us with the required information, we may not be able to provide you with our products and services, or it may cause other complications related to the provision of our products and services from our side.
Finally, if the data processing is required by the law and you refuse to provide us with the necessary personal data, it may have various legal consequences for you and for us, including negative consequences.
Which categories of personal data will be processed?
With regard to the purposes listed above, we will process the following categories of your personal data:
Ordering a service from us as our customer
With respect to service provisioning, we will process mainly the following categories of your personal data: name and surname, contact details including address, email address, and phone number, information required to be included on the invoice under the applicable law, and payment details. When you create your account, we will also process your username and password.
Participating in the provision of our services as CloudStyler
We will process mainly the following categories of your personal data: name and surname, contact details including address, email address, and phone number, information required to be included on the invoice under the applicable law, and payment details. When you create your account, we will also process your username and password.
Providing feedback to and quality check of CloudStylers
We will process mainly the following categories of personal data: your username, the content of the provided feedback, email address, number of bugs, speed of delivery, information about how you solve the problems, information about your delivery time, and technical information related to task performance.
Checking quality and performance of our services
For this purpose, we will process mainly the following categories of your personal data: name, surname, username, the content of the communication between you and us, as well as all your messages sent or received via stylers.cloud platform, email address, technical data related to the use of our service, and your IP address.
Visiting our Websites
We will process the following categories of personal data when you visit our websites (www.stylers.cloud and www.css.support): your IP address, information about your browser, and information about the device that you are using.
Solving disputes
We will process mainly the following categories of personal data: information related to the payments for our products and services, contact details, the content of our communication, any other data that may be included in your complaint, or part of the dispute and necessary for its solution.
Compliance with law
Scope and categories of personal data depend on the requirements imposed on us by the applicable legal regulations.
With whom we may share personal data?
If you are our customer, we may share your personal data with our programmers – CloudStylers, who are our contractors and who participate in the provision of our products and services to you. Vice versa, if you are our CloudStyler, your data may be provided to our customers, if it is necessary for the purpose of provision of our services.
Regardless of whether you are our customer or programmer, we may share your personal data with our suppliers providing us with various support services, e.g. legal services, tax services, accounting services, etc.
We will also provide your personal data to our technical and IT suppliers, who support us with the operation of our services. These suppliers include Amazon AWS hosting and maintaining our applications, Sentry monitoring errors and performance, Google providing, among others, firebase hosting and static files serving (Google Cloud), analytics tools (Google Tag Manager, Google DoubleClick, Mixpanel), and storage services (Google Drive).
Where do we process personal data?
Whenever it is possible, we try to process your personal data within the EU/EEA. However, since some of our suppliers are located also in third countries and they may engage additional contractors to support them in their business activities, which require data processing, we may transfer your personal data also outside of EU/EEA. If this is the case, we will transfer your personal data only upon a careful assessment of the data protection situation in the respective third country in order to ensure that the respective third country provides an adequate level of data protection under the applicable legislation and upon entering into EU Standard Contractual Clauses including additional safeguards. In case you wish us to provide you with a copy of such document, please approach us via contact e-mail stated further below.
For how long do we process personal data?
We process your personal data only during the period necessary for achieving the above-stated purposes, for which personal data were obtained. This means that we will retain your personal data during our mutual cooperation, but not longer than for the period of 5 years starting from your registration, resp. from your last login to your account.
We may process some of your personal data for a longer period of time, if e.g. (i) an applicable law requires us to do so (e.g. 10 years based on tax legislation), (ii) there is an ongoing legal proceeding, (iii) in exceptional cases when you have given us the permission to keep your personal data on record for longer period of time. Please note that the stated period may be prolonged in case of the request of the relevant public authority or of the court.
Do we use automated decision-making and profiling?
Your personal data are not subject to automated decision-making or profiling.
How do we ensure security when we process personal data?
We adopt all reasonable and appropriate security measures to protect us and you from unauthorized access or unauthorized alteration, disclosure, or destruction of the personal data we process. Measures include encryption, firewalls, device security, and access rights management. If despite the adopted security measures, there is a security breach that is likely to affect your privacy, we will notify you as soon as possible. If you have any questions concerning the security of your personal data, please contact us via email mentioned further below in this Policy.
What rights do you have in relation to data processing?
It is important for us that you understand the rights you have with respect to processing your personal data:
Right to access
You can request us to confirm whether we process your personal data. If yes, you can also request information about how we are processing your personal data, mainly about the following:
- Why we process your personal data
- What kind of categories of data do we process
- With whom we share your personal data
- How long do we store your personal data and what are the criteria for determination of such period
- What are your rights
- From where we obtain your personal data (if we did not obtain them from you)
- Whether the processing of your data includes also automated decision-making and profiling
- If your data is transferred to a country outside the EEA, how do we ensure its protection.
Please note that all the abovementioned information is included in this Privacy Statement. You can request us for a copy of your personal data that we are processing, however additional copies will be charged.
Right to rectification
It is important that we have the correct information, and we request you to notify us if any of your personal data is incorrect, if you changed your name or if some other of your personal data have been changed.
Right to erasure (‘right to be forgotten’)
If we process your personal data in an unlawful manner, if your personal data is no longer needed for the original purpose or if you object to the processing of your personal data, you may ask us to delete this data.
Right to restrict processing
From the moment when you (i) asked for rectification of your personal data, or (ii) objected to the processing, until we assess your request (e.g. to confirm the accuracy of your personal data or to rectify them according to your instructions), you are entitled to request us to restrict the processing.
You may also request us to restrict the processing of your personal data if the processing was unlawful, but you do not want us to delete your personal data, or if we do not need your data anymore for the original processing purposes, however, the data are important for defending your legal claims.
This means that we (except for the retention of personal data) may process your personal data for which the processing was restricted, only if you gave consent with such processing, if it is necessary in connection with legal claims, to protect someone else's rights, or if there is a significant public interest in processing.
Right to object processing
If we process your personal data based on our legitimate interest, for direct marketing purposes, or if you believe that we have no right to process your personal data, you may object to such processing.
We can further process your personal data only (i) if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, as well as (ii) if the processing is necessary for the establishment, exercise, and defense of legal claims.
Right to data portability
You may request us to provide you with the personal data that you provided to us for processing based on the consent or for the fulfillment of the contract. We should provide you with your personal data in a structured, commonly used, and machine-readable format. You also have the right to request the transfer of these data directly to another data controller, if it is technically feasible.
Right to withdraw the consent
We do not process your data based on consent. However, if some processing activities will be based on consent, you will have the right to withdraw such consent at any time. Please note that the withdrawal of your consent does not affect the legality of the processing previously performed based on originally granted valid consent.
Rights related to automated decision-making
You have the right not to be subjected to automated decision-making, including profiling, which produces a legal effect for you or has a similarly significant effect. We do not use automated decision-making or profiling for the outlined purposes of data processing. However, if you have been subject to an automated decision and do not agree with the outcome, you can contact us using the details below and ask us to review the decision in a non-automated manner.
If you are not satisfied with our response or you believe that we process your data unfairly or unlawfully, you may complain to the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic (hereinafter the “Office”). For more information about the Office and complaints procedure, please visit www.dataprotection.gov.sk.
How to contact us?
If you have any questions related to the processing of your personal data, or if you wish to complain or exercise your rights, please do not hesitate to contact us via email at: privacy@stylers.cloud.
